6+ years in IT — currently at Xurrent, working on SRE tools like Zenduty, Grafana & Splunk to drive observability, incident response, and system reliability for enterprise customers.
I'm a Senior Technical Support & SRE Engineer with 6+ years of IT experience spanning ITSM, incident management, SIEM, threat intelligence, and production support.
At Xurrent, I work with SRE tools like Zenduty, Grafana, and Splunk to help organisations monitor systems, respond to incidents faster, and maintain high reliability.
Previously at TCS, I delivered SIEM solutions using Splunk Enterprise Security for clients across Germany, UK, and Thailand — onboarding log sources and fine-tuning alerts to eliminate false positives.
Zenduty on-call, Grafana dashboards, system health monitoring, MTTR reduction
Splunk ES, log onboarding, alert tuning, threat intelligence, SOC support
Xurrent IMR, StatusCast, incident workflows, platform integrations
Hadoop, Informatica, Control-M, SQL, Unix, big data pipelines
Want to discuss observability tooling, SRE workflows, an open role, or geek out over Grafana dashboards? I'm always up for interesting conversations.